Big Kaiser Introduces LiveChat Services
Big Kaiser has introduced a LiveChat service to its website, providing real-time chat support during normal business hours and an after-hours message service.
Share






Big Kaiser Precision Tooling has introduced LiveChat, a swift way to directly access the company’s experts through its website.
This service is available from the lower right-hand corner of any page on Big Kaiser’s website. Agents will be available during normal business hours and customers can leave a message after hours for help with questions on topics such as application support, tool presetting, pricing and availability, order status and equipment maintenance.
LiveChat will allow users to save a transcript of their chat for future reference.
Related Content
-
How to Troubleshoot Issues With Tool Life
Diagnosing when a tool is failing is important because it sets an expectation and a benchmark for improvements. Finding out why gives us a clue for how to fix it.
-
Measuring Torque, Thrust Force for Smart Drilling Operations
To monitor drilling operations for smart manufacturing solutions, torque and thrust force can be measured.
-
Briquetting Manufacturer Tools Up for Faster Turnaround Times
To cut out laborious manual processes like hand-grinding, this briquette manufacturer revamped its machining and cutting tool arsenal for faster production.